Refund & Cancellation Policy

Advance Payment: An upfront advance is required before development work begins. This advance is non-refundable once work has started, as it covers initial planning, setup, and resource allocation.

Cancellation Before Work Starts: If you cancel the project before any development work has begun, the full advance will be refunded within 7 working days.

Cancellation During Development: If you cancel mid-development, the advance is non-refundable. You will receive all work completed up to the cancellation date. Any outstanding payments for completed work are due immediately.

Final Payment: The remaining payment (after advance) is due upon project delivery. Delayed payment beyond 15 days may result in suspension of support services.

Monthly Billing: Maintenance is billed monthly, due at the beginning of each billing cycle.

Non-Refundable: Once a maintenance month has begun, the fee is non-refundable. This applies regardless of usage during the month.

Cancellation: You may cancel maintenance at any time. The cancellation takes effect from the next billing cycle. You will not be charged for the following month.

No Notice Period: There is no minimum lock-in period or notice period required. You are free to stop maintenance at the end of any paid month.

Eligible refunds (cancellation before work starts) are processed within 7 working days via the original payment method (UPI or Bank Transfer).

You will receive a confirmation once the refund is initiated.